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| Carey Holzman > |
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Security Tab and Monitor Problem I had was wondering why the SECURITY tab under Tools, Internet Options would not be there??
Help with Windows 98 / Internet Explorer Problem Hello Mr. Holzman, I have been tweaking my computer trying to fix it since Mcafee royally messed it up, I can no longer update windows or when I click on a link a blank page appears and or if I right click on the link it will not open. Any suggestions? I have IE6 Thank You, S. L.
Windows XP Update Problem Mr. Holzman, I'm sure you're very busy, but I really need some assistance and would appreciate any you could give. I have a Windows XP Pro update problem: I go to the Windows Update link from Windows XP or type windowsupdate.microsoft.com into my web browser, the page is blank and IE shows "Done" in the bottom-left corner. Am I having a viral problem or is this something wrong with XP? If it's XP, how do I fix it without completely rebuilding the PC? Thanks in advance, M. K.
Undeleting Files / Windows XP Can't Initialize Driver Hi, Carey. I work at a small private christian school where I am responsible for our website. Last Tuesday, I changed a page. When I got back to work on Thursday, the My Webs folder that is usually in My Documents was completely gone - along with my website files. I thought someone might have deleted it by mistake, but it was not in the recycle bin. I know I did not delete it. How could it just "disappear" without a trace? Is there a way to put it back?
Passwords in XP and Windows Logon UI Error Message Hi There, I hope you can help me. Anytime I get a box on my screen asking if I would like Windows to remember the password for whatever I am dealing with and I click yes it never does, whether this is for my e-bay account or anything at all. Also if I am in e-bay and I have typed in a product to search for then surely the next time I type the same thing in the word should be finished for me, but it's not! I believe that this problem occurred when I downloaded a new connection kit for freeserve last year. I am no longer with freeserve however. Thank you very much P. G.
Windows Logon UI Error + Ad Aware & Spybot Hello, I booted up my PC this morning and received an interesting little greeting that reads as follows: "Windows logon UI has encountered a problem and needed to close". It gave me the option to send a report to MS, which I selected to do so. The error continues to return immediately regardless of whatever selection I make. Other than having to move the annoying message box, the error doesn't appear to have hindered my ability to use my PC..... but how do I fix the problem? What is a Logon UI?
What's All the Fuss About Internet Cookies? As if keeping your computer operating properly wasn't enough, advertisers on the Internet like to utilize it to do their bidding, too. They love it when your computer is fast, powerful, and responsive! They'll use as much of your computer and your Internet connection, which you unknowingly allow, hawking their wares and even attempting to scare you into purchasing their products.
Blocking Mail Senders + The Power Of System Restore Hi Carey, I am trying to reduce the number of emails I receive. I see under messages, there is a block senders list; however, I guess I don't fully understand what to do. Please explain how to use this list and how it works.
Rooting Out Spyware + Hard Drive Installation Can you help? I've got XP Professional on my PC, and every now and then it decides it's going to dial the internet. No particular reason, no applications calling for it, just now and then. If media player is running it interupts that, or otherwise just throws up a screen saying no dialtone (I don't have it permanently connected to the net). Can I stop it from dialling without asking me?
Updating WinXP + Free Cell Help I am having problems using Windows Update on Windows XP Home Edition. I noticed that Windows update was notifying me that Windows Security Update 823559 needed to be installed. It would install without problems. But the next time I booted up my P.C. Windows Update was giving me the same story. I used Windows update and found Windows SP1 update and tried to apply that as well. The Security update would fail with a message saying that the patch was not compatible with this version of Windows. I look at the Windows Update history log and find multiple failures for the 823559 patch and multiple successful updates for SP1 (which failed when installing - go figure).
Clicking The Advanced Tab in Outlook Causes Error Hi Carey, I am a computer tech. at a GIS business in Georgetown. I have been introduced to an Outlook Error that I would like to seek help on. In Outlook 2002, click view, click Current View, click Customize Current View, click the Filter button, and then when you click the Advanced Tab a Microsoft error appears saying that Microsoft Outlook needs to close.
Vanishing Messages In Outlook Express When I ran disk cleanup and selected "all" after I clicked "cancel," it deleted all of my messages from Outlook Express. I want my messages back - can you help me please?
HTTP Links Not Working in XP Hi Carey, I am running Windows XP Pro and am having trouble connecting to web pages from a HTTP:// sent to me in an email or on messenger. When I click on these all I get is a blank white page.
Scanner Won't Scan After Upgrade Hi Carey: My OS is Win 98 SE and had a perfectly running HP scanner 3530c untill I updated to IE6 from 5.5. Every time I try to scan something now an IE box opens (not the browser itself) and tells me I have an error on the script of this page and do I want to continue running it. No mater what I choose to do it scews up file://C:Program FilesHewlett-PackardDigital Imagingbbfedirectordirector.htm /line 261 char 4, which then adds more lines and characters as I try to get it to dissapear.
Monitor Malfunctioning Hi Carey, The original monitor with my eMachine eTower 566i2 started blinking a few months ago. It would slowly grow dim and then brighten up again. and then one day it just stopped functioning altogether. Then I switched to another used monitor and put on a spike buster just to make sure that this was not because of power fluctuations. But this one started behaving the same way.
Trouble With Task Scheduling Carey: My wife has a windows xp system & I am having trouble scheduling any maintenance tasks to run automatically. No matter what I do on the status page it says "the scheduled task did not run because an incorrect password or user name was used". I specifically would like to run the disk cleanup when ever the system is idle or when she logs on, as for some reason her "compress files" area just fills up a whole bunch each day 32,000 or more. Is there a way we can stop that also? Thanks, Jim Wallace
Virus ALERT - VERY IMPORTANT FOR WINDOWS XP/2000 USERS I have received over 2 dozen calls on Monday, Aug.11, 2003 concerning people with Windows XP that contains an error that states there was in an error in the RPC and the system will reboot.
Blue Screen On Startup Woes Reader Question: Hi Carey, I've got a problem with my win98se; hope you can enlighten me-- every time I boot up windows the OS goes to the blue harddisk scan screen indicating that I've not shut down the PC properly. I'm pretty sure the PC is properly shut down after each use. What could I do to rectify this? Do I need to reinstall windows?
Mysterious Error Message Reader Question: I have just got a new computer with Windows XP installed on it. I have had the usual password problems but it also does not disconnect after receiving/sending mail although I have told it to do so. I also get an error message when I shut down from outlook express - "the instruction at ox 77fs2004 referenced memory at oxo 7f4608 the memory could not be written." Any idea what this means please? And how I can make it disconnect until I get broad band?
IE Malfunctioning - Or Is It? Reader Question: I have Windows XP home edition with IE ver.6.0 installed on it. My problem is with the IE icon in the bottom toolbar - it will not keep multiple windows open. If I click the back button to access a previous site, the present window closes, meaning I have to retype the address of that site in , or use the drop-down menu, in order to access it again. Any advice? Thanks!
Monitor Questions in XP Hello: When I switch user on Windows XP monitor screen (NEC FE950) completely blanks out before desktop shows up. Is it possible to avoid this and keep the monitor screen 'on' while switching users? Thanks in advance. Guntur
Windows Runtime Errors hi carey. I have windows 98SE.....and it (runtime errors) happens after I have been online and going to web pages I go to daily..I do have norton anti-virus. I know that I get runtime error and then another that says Internet explorer will close this program down error. I close out all programs on system tray will that help..... I freeze alot also. Do you need any more info..? Thanks
Outlook 98 Concerns Hi Carey, My windows 98 appears to have changed. For example when I'm in "my documents" and right click on an item the menu does not allow sending to a mail recipient and if I go to the file menu it does not have that option either. Any answer would be greatly appreciated. Dale
Java VM and Windows 98 Dear Carey, Hi, I lost all java on my win 98se machine .I've done everything short of reinstalling the OS. I reinstalled MS java VM Did not work. So I tried Suns Java, installed it And it still does not work. I uninstalled it then reinstalled it still nothing did this 8 times. I consulted with sun about 4 times, and they told me to do everything I had already done all 8 times i reinstalled it.
Windows ME Password Problems Hello! Please help me with a problem. I created a user on my friend's computer while I was visiting. I deleted my user profile but the password windows still comes up (EMPTY) upon restart or reboot. How do I get rid of this? I am using Windows ME for this user name window problem that wont go away. Marvin
Anti-Trojan Software Hello Carey. I've often thought about installing a Anti-Trojan Software program (Like Agntium Tauscan Anti-Trojan) in My P.C. I am currently running Norton Anti Virus 2002 and ZoneAlarm Personal edition. Is this adequate, for every day home internet use, or is it going overboard installing all of these extra programs? Regards, Hall Dorrington hall@hadorr.globalnet.co.uk
Monitor Problems and Windows XP Dear Carey, I am having a problem with Windows XP. I had to replace the monitor, and now my PC won't boot up. It gets to the boot up screen, then just stops after the lights go across the XPlogo once. Thanks for any help you can give. I have already tried to restore my computer. Thanks, Greg
Troubleshooting IncrediMail Question: I have lost some of my displays in my IncrediMail program, which are just jpeg files made into stationery. I cannot see the pictures, it is like everything has shifted to the left and down, and the pictures are out of my view. In some e-mails I recieve I cannot see the pictures.
Staying Connected With Free Internet Service Question: Carey, I bought a computer through PeoplePC, so I get their service included for 3 years. I have been having trouble staying connected through them and so am currently trying a free trial AOL disc. I don't even know where your site came from that showed up on my computer all of a sudden and I don't know if I will ever be able to find you again. I was downloading music from WinMX and at the same time checking something on eBay and still got disconnected.
Help Installing Flash Player Question: I am having trouble reinstalling the Flash player. I do not know how my Flash player got removed from my computer, but no matter what I do it will not install. There are some sites that I go that tell me I need to install a Flash player and it says to click here to install. Well, I click to install the player but nothing happens. I go back to the site that told me I needed to install a player and it tells me the same thing again. My computer is a year old and it has Windows XP on it. Any help you can give me will be appreciated. Thanks!!!!! - Lisa
Finding The Missing Outlook Spell Checker Question: I have Outlook Express for my e-mail. I can not turn on my spell checker. It is on my tool bar, but not turned on. I have gone to Tools, Options, but have no speller tab. How do I turn on spell checker? Thanks... - Marie
Windows Problems and Solutions Carey Holzman has spent years troubleshooting Windows systems. Here he shares a few of his collected problems and solutions that might help you with your Windows-based computer.
Cookie Control and the Accessing of Sites Carey, I have a cable modem that has 3 computers networked on it. On two of the computers, I loaded CookieCop 2. Over a period of time, certain web sites became unavailable to the computers that have CookieCop2 on them. The first was fool.com, followed by the financial section of yahoo, and then amazon.com. Here recently, I haven't been able to get onto ccbonline.com. The 3rd machine has never had CookieCop loaded on to it, so I can go to any of the above sites (this eliminated the router as a potential problem). I have removed CookieCop on one machine but it did not correct the problem. It still loads on machine 2 and it still will not connect Also I never set CookieCop up to block any of these sites. It appears there is a file or something on machine 1 and 2 that is keeping them from accessing these web sites. Any suggestions? Thanks, Marvin
Freecell and the IE6 dilema Dear Carey, Ever since I upgraded my IE to 6.0, freecell won't work in Windows. As soon as I uninstalled it, it works again, but I'd like to know if there's a way to fix this problem. Thanks !!
Java Applets and Shutting down Windows 98 Dear Carey, I have two problems: When I try to start my Ameritrade streamer, the streamer console comes up but the applet menu does not appear. I just get the small square box at the top with the red, blue & green boxes within it. The applet menu does not appear. It was working fine, not sure what happened. It uses Java Web Start. I have tried all their suggestions. 2nd, most of the time, when I go to shut Windows down, it goes to where it says Windows is shutting down and then just stays there. I have Windows 98 and Interenet Explorer 6.0 Thanks
Monitor Trouble Dear Carey, My monitor will not work. How can I find out what is wrong when I cant see anything? Thanks.
Power Supply Issues Dear Carey, When I attempt to shut down my computer either through the start menu or the on/off switch it will not shut down. Any thoughts? Thanks Dale
Install and Uninstall Questions Dear Carey, Thank you for the kind offer to help me. I have 2 problems: 1) I cannot install Norton System Works 2003Pro - I have several failed install attempts, and each time I follow Symantec's directions for manual uninstall, as it is never fully installed and functional. Machine is Dell Inspiron 7000, PII 366, 160MB RAM, Windows XP Pro 2) How do I make Windows Messenger 'go away' forever? Best regards, Marty Roth
DiskClean Dilemas Dear Carey, I have a similar problem as the writer whose DiskClean was not working properly, but, in my case, the program locks up my CPU, even after I hit 'cancel' and the program ends - the CPU operates @ 100% and the O/S - WinXP Home - slows WAY down. The only way to recover is to reboot - which takes an awfully long time. I have tried your 'solution' even waiting all night to run the zip portion of the program - trouble is this is NOT the 1st time I have used 'DiskClean'. I even used 'sageset: 11, eliminated all options, but the program still tried to read the compressed programs and locked up the system. This indicates to me that 'DiskClean' has become corrupt and needs to be replaced. Is there a source for it? Please email me with answer. Thanks.
System Resource Solutions Hi, Carey Thank you for the helpful suggestions about my problems with too little memory. I have a couple more questions for you....... A few months ago I added 64MB to boost my computer's memory to 96MB RAM. Looking at Performance Stats today I find that System Resources are 53% free. While that may have helped in improved performance (mostly faster), it hasn't helped any with the problem I have re the C: drive. Today I have 1.96GB capacity and 222MB free there. This is actually up a little ~ most of the time I find that I have about 5% to work with.. So, the first question for the day is how do I eliminate this problem? I have tried removing unused programs in the past and most of the time wound up with more problems, because some bit of information that was used by another program got taken out. Next question: how can I tell what not to eliminate? Hoping you can help. Don Woodley RAOGK for Bremer, Butler, Floyd & Franklin Counties in Iowa Researching Woodley, Butler, Ayers, Trindle, Cornford, Relf & Lingenfelter & others as time permits.
Disabling Networking User ID When Booting Hello, I have windows 98.4.10.2222 I want to get rid of the annoying request for Microsoft networking userid and/or password when booting. Can you help? Regards, Ric.
Could spyware be slowing your PC boot up time? I have a HP pavilion 512n system. I have 256 Megs ram and a 1.4 gig hard-drive. I empty my temp Internet files daily to keep the cookies out. The problem is that my system boots like a turtle. Do you have any suggestions? The system works good but as I stated, the pc boots very slowly. I am a computer tech by trade, and can fix anyone's pc but this one has me stumped, and of course, it is my pc Thanks Mike Christensen
XP shutdown problems Hi Carey, When I shut down windows XP, instead of actually turning off, it reboots. It shuts down when I hold in the power button as it reboots. It will not shut down at the shut down command. Thanks, James B. Shafer
MS Word is locking my PC up! Hello Carey, HELLLLLLLLLLLLLLLLLP!!!!!!!!!! This 53yr. old fairly PC illiterate female is having trouble with MS Word. For about 5 days, everytime I try to open Word up by double clicking on my Desktop, I get the hourglass, hear the "churning", then everything freezes up. If I do Ctrl, Alt, Delete, I get: "the system is seriously low in resources, would you like to terminate Winword?" I have lots of disk space. When I tried to go through Documents to open something on Word, the same thing happens. What can I do??????? Seems like this started close to a time I used a floppy. Thanks!!!!!!!!!!!!!!!!!!!!!! Jackie Clonan
Low Resources? What can I do? Hi Carey, I am having problems with my computer, I have received this message a number of times: The system is dangerously low in resources. There is not enough free memory to run this program. At the moment I am on the net and have word and outlook open and my system resources are very low, at 4% free. I spoke to the people I bought the computer from because I am supposed to have 512ram, they assure me that I have plenty, and it must be a windows problem and that I have to reformat my harddrive. I am not that familiar with such things, so I thought I would search to find out why I was having this problem and came across your site.
Video Basic compatibility problems with XP? Hi Carey. My name is Gary and i live in southwest Florida. I have a program that calls for Video Basic 6.0 (aka vbrun 60 exe a Windows download) I guess this download is not combatable with Windows XP. Do you know a way around this or is there another download that i can try? Thanks is advance, Gary
File Transfer Complications Hello Carey, On my older computer there was an accessory titled cardfile. I am getting my son a computer with the newest version of windows, which doesn't carry cardfile. I have a lot of info stored on this program and I have tried to copy this to a diskette, but, it comes up in a different format. Could you help. Thanks, Linda Gonzales
CDRW software and Windows XP Hi Carey, I just bought an EMachine that has a CDRW, but it didn't come with software like Roxio. I know that XP has built in software, but it isn't user friendly. When I tried to load my Roxio platinum I encounterd the problem you addressed on your site where the recorder disappears. Is there a solution to the problem? A different piece of software that would work with xp? I'm at a loss. Thanks, Michelle
Debugging Options In Windows Hello Carey: Im running win2k pro, my problem is it has a debugger that runs when a program malfunctions or you click on a website stored on my desktop, or try to open a folder at times. [ It dont run often but enough to bug the h--- out of me ]....... Well i could accept the debugger if it worked right, but it takes it forever to debug or it never stops debugging. Is a debugger necessary , or can i de-activate it? I've looked every where for it but cant find it,,, I've even done a registry search but never found it yet. Is there a way i can delete the registry key to get this debugging prog to stop bugging me? Or is there even a reg key for it? Any help or info will be greatly appreciated.. Thank You.
Burning Tapes into CDs using your PC. Hi Carey, What am I doing wrong? Can you answer this? I hooked up my tape player to my PC to be able to record CD's off of the tapes I have. I got it hooked up ok, but I can't figure out how to do it. I've asked for help through HP, but they just seem to confuse me and nothing they tell me seems to help. Do you know what I'm doing wrong? Thank You
Outlook Express and XP Identities I'm running windows xp home. I use Outlook Express for my mail with two identities. From time to time when I switch identities I lose outlook express and cannot retrieve my mail without restarting the computer. Is this a correctable problem? - Patricia
Explorer Does Not Show Contents of C: Drive Question: Problem - I've got one that is really annoying and can't find how to get rid of it. I've had it once before on a different machine, a while ago. Windowa ME when opening Explorer, the left hand side where you would normally see my computer, C: drive, etc., is grayed out and totally blank. Any ideas? - Richard
Explorer Constantly Crashes Question: When I double-click one link on Internet Explorer, Windows Html Help, or Windows Explorer I receive an error message and window closes. It doesn`t happen when I use contextual menu right-clicking over the link.
Graphics Suddenly Don't Show Up in Browser Question: I'm running Windows 98 SE. Up until two weeks ago I had no trouble opening any or all web pages on Netscape 7.0 or Internet Explorer 6. Then suddenly, without warning certain web pages would no longer open in either browser.
Removing Spyware There are essentially four different kinds of software: Freeware, Shareware, retail software, and Spyware.
Switching Users and Keeping RAS Connected Question: While switching users in XP I lose my Internet connection. A popup window used to asked if I wanted to stay connected, but now this window does not appear. Is there some way I can have the RAS stay connected? Thanks, Sam
Defrag Does Not Work on XP Question: Im using XP and I like to clean and defrag my hard drive alot to make sure things are kept up to clean. But now when I click on the clean disk, it just sets there and never runs.for me.
Malfunctioning New PC Question: I have a new computer that was just built for me. I have an Intel Pentium 4 3.06GHZ processor 1 gig ram, 120 gig HD and my vid card is ATI Radeon 9700 Pro and an LCD Monitor. When transferring files - graphic and fonts - from one folder to another on the desktop (I'm using XP) the monitor goes black yet the system is still running. What could be the causes of this? We have already ordered a new monitor but have not used it yet as I don't entirely believe that the fault is the entire monitor. The sleep mode was turned off so it couldn't be that. I'm just not sure what else to look for. Thanks for your help. Shalori
DVD Player Doesn't Display Images Question: I have a Sony Vaio running Win ME. I have installed a CreativeCD DVD player. The software will recognize the name of the DVD inserted, but I cannot get any video to appear. When I press "play," the counter starts as if the DVD were playing normally. Can you suggest something?
Windows Issues With Black Hawk Down Have been trying to run the game Black Hawk Down, but keep on getting a warning message saying that windows virtual memory swap file is less that the minimum recommend size of 140mb. I have plenty of memory left in my computer! can I make this swap file bigger? If so, how? Regards, Les
Running Out Of Disk Space I am continuously running out of disk space - I have deleted temp files, etc. This resulted in a small amount of relief. I found lots of Cookies files and Temp files in Windows directory. Can/should all of these be deleted? If so, what's the quickest way? Thanks Don Woodley
Can a Trojan Cause Outlook Express to Hang? Quesiton: I am using MS Windows Pro on a laptop with Intel 850Mhz and 256MB RAM connected to the Internet using cable. Using Norton Personal Internet Security. I was cleaning up some messages in my inbox (Outlook Express). I tried to delete a message from "MAILER-DAEMON@mail09b.bellsouth-hosting.net" the subject failure notice. Each time I clicked on it my computer froze and I got the message that the program was not responding and had the option to end now or cancel. Cancel never did anything but End Now would close Outlook Express. Then a little while after that I noticed on my Internet security several messages that said "rule default block backdoor/subseven trojan horse matched." Could this be connected? What should I do? Thanks, Matthew F. Grandalski
e-Machine Speed Trouble Question: hi Carey, When I restart my E-Machine, it takes a long time just to get to the desktop, and then the computer goes slow when trying to go from page to page. Is there anyway of speeding it up? Also I'm getting Error messages. If I leave the computer it'll just pop up. One more thing (sorry!!) When I download music on KaZaA I can't listen to it...The mute is off and the sound is up. Can you help? Thanks!! greatly appreciated, Karen Tappa
I Deleted A Program - Did I Need It? Question: When it comes to computers, I really don't know too much, so please don't ask why I did the following on my own...
Switching Computers and Keeping Your Mail Question: I have been trying to find a way to transfer my existing OE email from this old P2$233Mhz to a nice fresh AthlonXP 2400+ I just finished building...and have met with little success and loads of reinstalls. (Cheat-mode reinstalls....Ghost is a very worthy toy ;)
Illegal Operations Error In Outlook Carey...can you advise me? When I open Outlook I get an error message that says I have performed an illegal operation. When I close it for the 2nd time I get the following:
Problem Receiving Attachments in Outlook Express Question: For the last few months I have been unable to receive any attachments. A notice appears at the top of the window telling me they are unsafe. I even changed from McAfee to Norton but still get the same message. Obviously all of them can't be unsafe; what can be done about this? - Rodney
Java Problems On Win98 Question: I am running Win98 and Explorer 6. Recently, I am having a problem with Java. I have not changed any of my setting in IE, but it will not run certain Java pages anymore. I have tried to re-install the latest version of IE 6, but it is still the same. I installed the latest Java plugin, but it is still the same.
Remembering Passwords on XP I have Windows XP Professional. I cannot get my computer to remember passwords such as for Outlook email accounts. I looked up an article somewhere that has a fix but that did not work. Do you know of a way to tweak the registry so that passwords are remembered on an xp computer? - Bill Tedder
Repairing An Operating System Question: I have a group of 5 networked computers using Win98. Norton Utilities doesn't seem to work as well as it should and I heard from one radio computer guy to continue with Norton Antivirus be get System Suite instead for troubleshooting repairs. What would your recommendation be?
Windows XP Displays Warning During Shutdown Question: My problem is on XP sometimes when I shutdown, I get a warning that says "other people are logged on to this computer. data may be lost" even if not hooked to my network or the net. what is this and how can I fix it. thanks for any help you can give - Steve
Windows Tips By Carey Holzman - Part I Carey Holzman has spent years troubleshooting Windows systems. Here he shares a few of his collected tips and tricks that might help you with your Windows-based computer.
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