July 26, 2017
About Carey Holzman
Carey Holzman owns and operates Discount Computer Repair (602-527-9723) in Phoenix, Arizona, where he offers repairs, upgrades, custom built PCs and network wiring at highly competitive pricing. His networking tips have appeared in David Strom's book, The Home Networking Survival Guide (McGraw/Hill), and his own book on PC maintenance is currently available at local book stores, amazon.com or directly through him. His free informative web site can be found at http://www.careyholzman.com. Donate $30 to help maintain his site and you'll get a free autographed copy of his book. Carey can be reached directly at carey@careyholzman.com. Ask Carey a Question! Free Windows help is just a click away.

Help with Windows 98 / Internet Explorer Problem

April 27, 2004 Carey Holzman

Hello Mr. Holzman,

I have been tweaking my computer trying to fix it since Mcafee royally messed it up, I can no longer update windows or when I click on a link a blank page appears and or if I right click on the link it will not open. Any suggestions? I have IE6

Thank You,
S. L. […]

Windows XP Update Problem

April 21, 2004 Carey Holzman

Mr. Holzman,

I’m sure you’re very busy, but I really need some assistance and would appreciate any you could give. I have a Windows XP Pro update problem: I go to the Windows Update link from Windows XP or type windowsupdate.microsoft.com into my web browser, the page is blank and IE shows “Done” in the bottom-left corner. Am I having a viral problem or is this something wrong with XP? If it’s XP, how do I fix it without completely rebuilding the PC?

Thanks in advance,

M. K. […]

Undeleting Files / Windows XP Can’t Initialize Driver

March 31, 2004 Carey Holzman

Hi, Carey.

I work at a small private christian school where I am responsible for our website. Last Tuesday, I changed a page. When I got back to work on Thursday, the My Webs folder that is usually in My Documents was completely gone – along with my website files. I thought someone might have deleted it by mistake, but it was not in the recycle bin. I know I did not delete it. How could it just “disappear” without a trace? Is there a way to put it back? […]

Passwords in XP and Windows Logon UI Error Message

March 23, 2004 Carey Holzman

Hi There,

I hope you can help me. Anytime I get a box on my screen asking if I would like Windows to remember the password for whatever I am dealing with and I click yes it never does, whether this is for my e-bay account or anything at all. Also if I am in e-bay and I have typed in a product to search for then surely the next time I type the same thing in the word should be finished for me, but it’s not! I believe that this problem occurred when I downloaded a new connection kit for freeserve last year. I am no longer with freeserve however.

Thank you very much

P. G. […]

Windows Logon UI Error + Ad Aware & Spybot

February 17, 2004 Carey Holzman


I booted up my PC this morning and received an interesting little greeting that reads as follows: “Windows logon UI has encountered a problem and needed to close”. It gave me the option to send a report to MS, which I selected to do so. The error continues to return immediately regardless of whatever selection I make. Other than having to move the annoying message box, the error doesn’t appear to have hindered my ability to use my PC….. but how do I fix the problem? What is a Logon UI? […]

What’s All the Fuss About Internet Cookies?

January 13, 2004 Carey Holzman

As if keeping your computer operating properly wasn’t enough, advertisers on the Internet like to utilize it to do their bidding, too. They love it when your computer is fast, powerful, and responsive! They’ll use as much of your computer and your Internet connection, which you unknowingly allow, hawking their wares and even attempting to scare you into purchasing their products. […]

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