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Scanner Won't Scan After Upgrade



Carey Holzman
Contributing Writer
2003-08-25

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Hi Carey:

My OS is Win 98 SE and had a perfectly running HP scanner 3530c untill I updated to IE6 from 5.5. Every time I try to scan something now an IE box opens (not the browser itself) and tells me I have an error on the script of this page and do I want to continue running it. No mater what I choose to do it scews up file://C:Program FilesHewlett-PackardDigital Imagingbbfedirectordirector.htm /line 261 char 4, which then adds more lines and characters as I try to get it to dissapear.


I went to the HP site and as per instructions uninstalled IE6 and service pack 1, uninstalled the scanner, reinstalled IE6 and serv pack 1 and reinstalled the scanner and still the darn thing wont scan. So now I have a perfectly good scanner that won't work. My hard drive is partitioned. Should I reinstall Win 98SE or what please? To complicate matters I live in Greece and the scanner directions are all in Greek , my Greek is pretty good but....You'd think they'd add English just in case but no

thank you
Harry

Try this: In your Control Panel, double-click the Internet Options icon, click the Advanced tab, and place a CHECK next to DISABLE SCRIPT DEBUGGING.

Hope this helps,
Carey



About the Author:
Carey Holzman owns and operates Discount Computer Repair (602-527-9723) in Phoenix, Arizona, where he offers repairs, upgrades, custom built PCs and network wiring at highly competitive pricing. His networking tips have appeared in David Strom's book, The Home Networking Survival Guide (McGraw/Hill), and his own book on PC maintenance is currently available at local book stores, amazon.com or directly through him. His free informative web site can be found at http://www.careyholzman.com. Donate $30 to help maintain his site and you'll get a free autographed copy of his book. Carey can be reached directly at carey@careyholzman.com.

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