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Explorer Constantly Crashes
Carey Holzman
Contributing Writer
2003-06-12
 Insider Reports RSS Feed
Question: When I double-click one link on Internet Explorer, Windows Html Help, or Windows Explorer I receive an error message and window closes. It doesn`t happen when I use contextual menu right-clicking over the link.
My operating system is Windows 98 SE; Internet Explorer 5.5 and the error message says " error de protección general en el módulo CM8330.DRV de 0006:0000197a.' Thank you very much for your help.
- Mauro Cabrera.
Carey's Answer:
Download the latest drivers from: http://www.cmedia.com.tw and install them. Then go to Control panel and under the Sound, video and game controllers choose the SB16 Audio Device. Choose the Drivers tab, Update drivers, next, choose the Display a list... radio button, and then next. SB16 Audio Device should be highlighted, choose it and ignore any warning messages windows gives you. Load the drivers.
About the Author:
Carey Holzman owns and operates Discount Computer Repair (602-527-9723) in Phoenix, Arizona, where he offers repairs, upgrades, custom built PCs and network wiring at highly competitive pricing. His networking tips have appeared in David Strom's book, The Home Networking Survival Guide (McGraw/Hill), and his own book on PC maintenance is currently available at local book stores, amazon.com or directly through him. His free informative web site can be found at http://www.careyholzman.com. Donate $30 to help maintain his site and you'll get a free autographed copy of his book. Carey can be reached directly at carey@careyholzman.com.
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