A Predictable Supply Chain
Achieving a "lean" supply chain delivers significant benefits. However, to exploit the full opportunity it is necessary to first establish predictable performance. Without it your customers cannot rely on you. If they cannot rely on you they will be reluctant to engage in the collaborative activities thatprovide the highest levels of benefit to the lean organization. Furthermore, the level of benefit achieved from a lean environment depends on affecting processes that are both internal and external to your company.
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Date: 2003-09-16
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