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[2003-07-15] Security Trends
You set up firewalls, e-mail filtering, Intrusion Detection Systems (IDS), personal firewalls, Censor Software (both on network and personal level) and they still get in. What I'm referring to are those pesky VBSes, similar worms inhibiting the Windows platform right now and maybe a few real life crackers here and there. For the network administrator, this can be a real problem. Even when he has secured his network with the latest tools and patches, there is still a big chance of his kingdom getting infected, especially if it's made up of MS Windows machines, and its trusting users.
[2003-07-08] Jekyll & Hyde Customer Service
I just got off the phone with a credit card account company. I was closing a merchant account that I no longer used. A simple transaction, or so I thought.
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